The Employee Assistance Program (EAP) is available to all full-time and part-time LIU 12 staff.
The link to the EAP is http://www.questbh.com/. Below are some details about how to access your EAP counseling benefit:
3 Sessions:
Each employee can use up to 3 free individual counseling sessions each contract year. Your spouse and any dependent children can also each use up to 3 EAP sessions per year. (Up to 3 sessions per person in your immediate family, per contract year.) Our contract year runs on the calendar year. You can't save up your sessions and roll them over to the next year. But every year on July. 1, the clock re-sets; you and your immediate family members each get 3 more sessions to use that year.
Providers:
For a full listing of the WellSpan EAP counseling providers, please go to the following link: www.questbh.com and click on ”Provider Listing (PDF)”– in the lower right corner of the home page. There is also a user-friendly search function available in that same spot.
Appointments:
Appointments for EAP counseling can be made by calling a provider on that list directly. Just be sure to tell them you work for Lincoln Intermediate Unit 12 and that you want to use your EAP sessions. If you need help figuring out which provider to go to, please call our WellSpan-Quest Behavioral Health EAP Customer Service Line: 1-800-364-6352 during normal business hours.
Sessions are Free:
The 3 sessions per person each year are completely free. You will not receive a bill, or be charged a co-pay for EAP sessions. You or your family members do not need medical insurance to use this benefit, but the provider may ask you if you have medical insurance when scheduling the first appointment, in case you want to go beyond your 3 EAP sessions.
Confidential:
EAP counseling is completely confidential, since it falls under HIPAA and other privacy and confidentiality laws. If you or your family members use this service, no one within the organization will know you’ve used it unless you choose to tell them.
Work Life Portal
Find resources, DIY legal forms, financial calculators, health risk assessments, diet and exercise, mental and medical health by visiting the EAP Work Life Services Portal On your first visit, register for an account using our Company Code: WSH-liu.
This benefit is free to all employees, so why not use it if you need to? Life can be difficult at times. The EAP is there when you need some outside support.
Download the EAP At-A-Glance
